Here you can find answers to most of your sweet questions about our products!

 

1. What are the sources of your product?

We use fine quality Belgium chocolates sourced via fairtrade.

 

2. Can I order customized giftboxes?

Yes, you can order customized giftboxes from us. It is possible to add your company name, logo or a special message on the giftbox. For more details, please contact us.

 

3. How do I contact you?

You can reach us at info@chocoxd.nl. You can also reach us through our contact form.

 

4. What type of chocolates can I order?

You can order white, dark and milk chocolates from our webshop.

 

5. What are the payment options available?

Payment can be made with iDeal, Klarna, credit cards and Bancontact.

 

6. What is the delivery time for personalized chocolates?

Orders placed before 13:00 hour are shipped the same day.

 

7. Is it possible to return the product?

Yes, you can. If you are unsatisfied with the received product, you can return it (with postal charge paid by you) and get the refund.

 

8. Is it possible to order in large quantity?

Yes, possible. For large orders, please contact us at info@chocoxd.nl.

 

9. Whether the chocolates are vegetarian?

Yes! All our products are vegetarian.

 

10. Whether the chocolate gift box is recyclable?

Yes! it is made of 100 % recycled cardboard, so please recycle.

 

11. Do you ship worldwide?

Currently, we ship only within the Netherlands.